Today, it is as if tourism and digital marketing were born for each other. Tourism trades with experiences and the new digital marketing models are adapting to a market that responds more to sensory and emotional aspects than to informative objectivity, so a good tourism marketing plan can make all the difference. Here we teach you how to create one step-by-step so that you become a competitive professional in this field. Are you coming on a trip?
What is a tourism marketing plan?
A tourism marketing plan is a document that establishes the objectives, strategies, and actions to be implemented to promote tourism business. This plan includes information about the market, the competition, potential customers, the value proposition, and the marketing channels that will be used to reach customers.
A marketing plan is important for the tourism business because it helps to set clear and measurable objectives, identify market opportunities and threats, improve the value proposition, and focus marketing efforts on potential customers.
Benefits of a tourism marketing plan
The benefits of a tourism marketing plan are many, including:
- Attract more tourists and increase sales
- Differentiate yourself from the competition
- Get to know potential customers better
- Save time and money on ineffective marketing actions
- Establish a guide for marketing decision making
Steps to Create a tourism marketing plan
1. Market research
Before buying the ticket and making the reservation, other things must be taken into account. How much money are we willing to spend on the trip? What is our destiny? What kind of activities do we fancy? What will the travel dates be? A tourism marketing plan starts in the same way. First of all, we have to assess the situation and establish some parameters for the next steps.
Start by analyzing your brand in depth. What is it? What are you doing? Who is it addressed to? What is your reason for being? What makes it different from the competition? What kind of online presence do you have? What is the available budget? Investigate the sector in which you work so that trends do not escape you. This is also an opportunity to study your competition. If you become familiar with their current situation, it will be easier to find other ways to stand out.
Make sure you really know your customers. Don’t just focus on demographic information, go further. Your perfect audience is going to have a specific personality that is reflected in their hobbies, preferences, and online activity. The more you know about them, the better prepared you will be to anticipate their needs.
2. Define the objectives of your tourism marketing plan
From the information you have collected, you can begin to define your objectives. Consider them the final destination of your trip, if they are clear from the beginning you will be able to decide which path is best for you and anticipate possible obstacles or complications.
Create SMART goals, that is, specific, measurable, achievable, realistic, and temporally bounded (that can be clearly located on the calendar, wow) to optimize your time and facilitate the entire process.
Some examples of goals for your tourism marketing plan could be to increase bookings by 20% over the next year, increase website traffic by 30% over the next six months or improve online reputation on opinion sites. by 50% in the next three months.
3. Define your value proposition
Defining the value proposition is a crucial step for any tourism business. It helps you to differentiate yourself from your competitors and attract your target audience effectively. It’s a simple, concise statement that summarizes what your business offers, highlighting the desirable attributes it brings to the customer experience.
To define your value proposition, it is important to start with a SWOT analysis, which will help you identify your strengths and weaknesses, as well as the opportunities and threats your business faces in the market. From here, you can compile a list of unique features and benefits your business offers, along with their emotional value, and see if there are any obvious patterns.
Your value proposition should be front and center on your home page, so it’s the first thing customers see when they visit your website. Remember that this should answer the question: Why should someone book with you instead of your competitors? If your value proposition message is clear and effective, it will help you attract more customers and increase your sales in the tourism market.
4. Identify your target audience
It is essential to know who you want to reach with your tourism marketing actions. Are they national or international tourists? How old are they? What interests and preferences do they have? What motivations do they have for traveling? Knowing the characteristics of your target audience will allow you to create messages and actions that really interest and motivate them.
5. Choose the right marketing tools
Once you know your target audience and have defined your objectives, it is time to choose the marketing tools that best suit your needs. Some options could be content marketing, advertising on social networks, email marketing, SEO, and advertising in digital media, among others.
6. Create a calendar of actions
Organizing tourism marketing actions on a calendar will allow you to plan them and keep track of their implementation. It is important to set deadlines for each action and assign responsibilities to the team members tasked with carrying them out.
7. Set a budget
The budget is an important part of the tourism marketing plan since it will allow for determining how much money will be allocated to each action and ensure that the necessary resources are available to carry out the project. It is important to establish a realistic budget and make sure that you have the necessary resources to meet the established objectives.
Strategies for your tourism marketing plan
Once you have your objectives established, decide what strategy you are going to carry out. Marketing strategies are the actions carried out to meet the objectives set, that is, the map that takes you to the destination. Take into account the trends in the market to develop an effective and relevant strategy.
Storytelling
More and more companies are incorporating narrative into their content. In the tourism sector, there is a great advantage, and that is that trips have always been counted. From the times when family and friends gathered to look at the slides of one of their last vacations, to the posts on Instagram with those paradisiacal photos that make anyone envious, the trend has not changed. Using customer stories or getting in touch with influencers to promote a product are emotional/experiential marketing strategies that fit perfectly with our way of doing tourism, so they can produce results quite organically.
Video Marketing
Another strategy that lends itself to the tourism sector is video marketing. Just as trips are told, perhaps the best way to tell them is on video. They say a picture is worth a thousand words, but by that logic, how many is a vlog worth? Audiovisual content is in fashion because it can transmit a lot of information dynamically and entertainingly.
Social Networks
Today it is impossible to ignore the impact that social networks have on every aspect of our lives. Marketing and tourism were not going to be less. Not only are they the perfect platform for building relationships with customers and potential customers, but they also serve to create a unique voice for the brand and promote products and services. If one of your goals is to increase traffic to your website or improve communication with your customers, a good social media strategy can get you there.
It is important to consider what social networks are going to be used. It is not necessary to have a presence in all of them, but it is necessary to understand how each one works and how they allow us to interact with other users to find the ones that best fit our brand. It’s better to focus time and effort where it’s most likely to work, and not waste resources on less viable options.
Inbound Marketing
If you understand the importance of interacting with the user, you will understand the relevance of inbound marketing in tourism. It is a less intrusive marketing strategy that seeks to attract the customer with useful, relevant, and valuable content based on user profiles.